Contact Support
Need help with RoundBoss? Here is how to reach us.
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Email Support
Send your request to [email protected] with your league name and a description of the issue.
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Fast Response
We aim to respond within one business day. Most issues are resolved within a few hours during business hours.
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Self-Service Docs
Check the documentation first — many common questions are already answered.
What to Include
To help us resolve your issue quickly, please provide:
- Your name and email — So we can respond directly.
- League name — The name of the league you need help with.
- Description of the issue — What happened, what you expected, and any error messages you saw.
- Screenshots — If applicable, a screenshot helps us understand the problem faster.
Common Issues
Before reaching out, check these resources:
- Getting Started — Setup walkthrough for new managers.
- Scoring Rules — How points, handicaps, and caps work.
- FAQ — Answers to the most common questions.
- Player Guide — How players use the mobile web app.
For Players
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If you are a player with a question about scores or standings, ask your league manager first. They can see all match details and scores. If it is something only RoundBoss can fix, your manager can reach out to us for you.