Contact Support
Email [email protected]. The button opens your email app with a short form already laid out; on a computer without an email app, use Copy address and paste it into any mail client.
If you only need your own link, read Lost your link? first. It is usually faster than writing to us.
What to include
The more of this you send in the first message, the fewer questions we have to ask back:
- Facility and league name, so we open the right league.
- Your role: manager, co-manager, golfer or facility owner.
- Device and browser, for example "iPhone, Safari" or "Windows kiosk PC". For a simulator bay, include the RoundBoss bridge version if you know it (it shows on the bay card under Diagnostics).
- When it happened, with date, time and time zone.
- What happened: what you did, what you expected and what you saw instead.
- The exact error text, copied or in a screenshot.
Never send a personal golfer link, a kiosk password or a card number, in a screenshot or in the text. If a link has been shared by accident, ask the golfer's league manager to send a new one. A link in an email is a password in practice.
Before you write
These answer most questions:
- Getting Started: setup walkthrough for new managers.
- Scoring Rules: how points, handicaps and caps work.
- FAQ: the most common questions.
- Player Guide: how golfers use their link.
- Lost your link?: getting back in without a password.
For golfers
If your question is about scores or standings, ask your league manager first. They can see every match and score. If only RoundBoss can fix it, your manager can write to us for you.